Courses can be tailor-made from the following elements:
- Overview of the ‘old’ benefit system and how it relates to Universal Credit (UC)
- The likely benefits that someone would be able to claim whilst in supported accommodation
- Entitlement rules for claiming UC including the housing cost element
- Explanation of the need to claim Housing Benefit (HB) and not UC housing costs element to cover the rent
- Alternative Payment Arrangements, claiming Advance Payments, budgeting advice, direct deduction from benefit; including rent arrears
- The effect of finding employment in supported housing and moving on into longer term accommodation
- Helping to resolve difficulties with claiming UC and HB