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Managing Rent Arrears

  • 1 – 2 days
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Courses can be tailor-made from the following elements:

  • Understanding the likely causes of rent arrears and importance of benefits and debt advice to tenants
  • Identifying the benefits of tackling arrears cases early
  • The importance of good communication – including telephone contact – in encouraging the repayment of arrears
  • Implementing effective actions based on sound rent arrears protocols
  • Making decisions  to seek possession
  • The powers of the courts to prevent possession and the sorts of orders District Judges can make as a result
  • Universal Credit and the payment of rent and the recovery of arrears
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