Courses can be tailor-made from the following elements:
- Defining assessment and support planning with special reference to recognised frameworks
- The basic steps in assessment and drawing up a support plan
- Motivating and empowering service users to achieve goals
- How to work within the principles of confidentiality & data protection
- Clarifying the role and purpose of the keyworker, the benefits of keywork, and the importance of support-planning
- Detailing the importance of outcome monitoring