Courses can be tailor-made from the following elements:
- What Emotional Intelligence Theory is, and how it developed in relation to other models
- Exploring the five domains of EI and to unpack what they mean for us as workers
- Practical applications of EI
- Working through the Emotional Competence Framework
- Assessing EI’s relevance to your own work through case-studies and discussions
- Action planning for applying EI to future work