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Welfare Benefits Awareness for Social Care Staff


Universal Credit

Usual course length: 1 day

Courses can be tailor-made from the following elements:

  • Universal Credit entitlement rules and the process for claiming UC
  • The Alternative Payment Arrangements, Budgeting Advice, Direct Deductions for arrears – including rent
  • Housing cost element, local housing allowance, Under Occupation in Social Housing Sector & the Benefit Cap
  • Calculating UC
  • Sanctions and challenging decisions 
  • Rules for claiming childcare costs
  • Recent concerns about the impact of UC