training and consultancy
training courses
homeAbout MosaicOur CoursesconsultancyCostslatest newstestimonialscontact us
Business Continuity ManagementLondon Resettlement ForumTrain for MosaicUseful Links

 

Training to Improve Management Within Social Care

   

Managing Poor Performance

Usual course length: 1-2 days

Courses can be tailor-made from the following elements:

  • Understanding the factors which create poor performance in the workplace, and the manager’s role in addressing it
  • Interviewing poorly performing staff in a constructive, professional manner
  • Coaching the poorly performing employee to develop practical solutions
  • Providing practical support to reinforce commitment and effectiveness
  • Deciding when specialist HR support may be needed