training and consultancy
training courses
homeAbout MosaicOur Coursesopen programmesconsultancycontact us
coststestimonialsnewstrain with MosaicUseful Linksblog


Training to Improve Management Within Social Care


Inducting Peer Employees

Usual course length: 2-3 days

Involving peers and service users in service delivery is an increasing and highly worthwhile venture. It can improve understanding around a 'client-centred approach' within the organisation and also can help to affirm what staff do on a day-to-day basis.

To improve the transition from service user to professional member of staff it is crucial to have a focused and effective induction system in place to ensure roles, responsibilities and boundaries are fully understood and implemented.

Courses can be tailor-made from the following elements:

  • Understanding your organisation – it’s goals, structures and stakeholders
  • Working for your organisation – it’s policies and why they are in place, your duties and rights
  • Developing peer employees through support, supervision and appraisal
  • How boundaries can be tested in the new role (and how they can be effectively maintained)
  • Using communication and time management tools