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Training to Improve Management Within Social Care


In times of complex and increasing demands on services, providing effective leadership and supervision is critical. We offer management courses aimed at those who are already in management positions who want to hone their skills in particular areas. Importantly, we also offer courses aimed at those who are not yet managers, but expect to be in the future. A well-timed course can result in increased confidence about the role, and less fear of ‘being thrown in at the deep end’.

Mosaic is able to offer a range of training inputs based on the Myers-Briggs Type  Indicator tool (MBTI®). Click here for more info.

Developing a PIE (Psychologically-Informed Environment)
Maximising the psychological effectiveness of services

The Care Act 2014: Implications for Services
What does it mean for your projects and the people they help?

Effective Governance
Requirements for good governance

Moving Into Management
Essential skills for new managers

Supervision Skills
Developing staff to improve service delivery

Managing Stress and Burnout
Recognising triggers, and strategies for minimising the effects of stress

Effective Workplace Coaching
Helping others develop their own skills

Cultural Diversity and Inclusion
The core values of cultural diversity, an overview of legislation, recognising and responding to difference, overcoming constraints

Managing Poor Performance
Recognising causes, appropriate support, and practical skills for addressing the problem

Managing Sickness Absence
Legal rights and responsibilities, responding sensitively to reduce the problem

Dealing with Bullying and Harassment
What constitutes bullying and harassment in the workplace, and how to deal with them

Managing Rent Arrears
Practical strategies for reducing arrears

Dealing with Anti-Social Behaviour
Legal and policy interventions available to social landlords

Recruitment and Selection
The process of making sure you recruit the right people in the right way

Conducting Effective Appraisals
What is involved doing these to best effect

Inducting Peer Employees
Enabling service users to become employees

Conducting Investigations
Doing things right in this especially difficult management task

Effective Complaints Management
Best practice when managing complaints

Introduction to Mindfulness
Becoming more self-aware to reduce stress and boost performance

Mindfulness Level 2
Gaining a fuller knowledge of mindfulness practice

Anti-Bullying Practice
Practical skills and effective policy

Designated Safeguarding Lead
What is needed to undertake the Safeguarding Lead role effectively

Modern Slavery Awareness
Prevalence, awareness, policy and practice

Mosaic. Training for Social Care Professionals.